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(v)WeCare Technology - Call Center In New Jersey

2 Ratings: 4.5 out of 5
1101 N. Kings Highway Suite - 201,
Cherry Hill

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Company Description:

(v)WeCare Technology - Contact Center Solutions

(v)WeCare Tec, a USA based offshore call center with multiple delivery centers spread across India and other parts of the world has been providing its BPO services since the year 2003. It has undoubtedly succeeded in whatever it did due to the out-of-the-box skill of its team and management. Lately, the company has jumped into providing advanced IVR solutions to its clients, which will automatically identify the most profitable customers over the phone and route their calls instantly to connected call center representatives, who are well acquainted with their client’s product and services. The system would also place these calls in front of the call queuing, so that the callers do not have to wait longer. With the goal to establish itself as one of the best IVR solutions provider of the world.

(v)WeCare Tec has also gone beyond its quality in offering IT enabled value added services like: Call center services, such as inbound calling and outbound calling, backend support, technical support, email and chat support; IT services such as: telecom billing software development, website designing and development, IVR services and infrastructure management services; Data analytics services such as web based research activities, intelligent routing and free queuing and Customer Relationship Management along with Telecom billing and OSS solutions for the telecom industry.

Telecom Billing and OSS solutions being one of the fortes of (v)WeCare Technology, it has been providing impeccable services to the wireless industry. Although it is one of the complex processes of the telecom industry.

1 Review for (v)WeCare Technology - Call Center In New Jersey

High Performance Customer Service

Review Score: +1

It was an good place to outsource inbound calling. They set up the dedicated hours for me.

Reviewed by Azbil John on 12/12/2013 5:19:53 AM

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